We have always had exceptional service from Brown & Brown, even when team members changed. They don't
just sell us an insurance package and then disappear until renewal time. They are proactive and are interested in our
education. We are very pleased with the attention paid to our account.
Been with B&B for decades (different name, of course). Love the agent. Generally responsive and informative.
We require EIFS and Brown & Brown has found our best pricing and coverage. His expertise is a true benefit.
Getting COI's can be challenging at times especially with the time difference. Over all I consider Bryan to be a great agent to our needs.
Brown & Brown has been handling our account for years. We are a small commercial account, but they makes us feel
like we are the biggest, most important account to him. Great insurance professional.
The Tacoma B&B team… (and all others behind the scene) are absolute professionals. They know their industry, products,
and clients very well, and they are able to source quality coverage for our group. The B&B Team helped immensely during the phase-in of
[new product], and they continue to be there for any little question. They are a top-notch group - we are so lucky to have this team
supporting our benefits program!!
“For those of you interested in developing a Business Continuity Plan, Brown & Brown
offers support services in this area and was a great resource in the development
of our Business Continuity Plan.”
“I always have been able to get prompt answers to any questions. Our working relationship
has always been good. You also make our insurance selection process painless, keep
us informed and communicate.”
“Service and support is tops (personal and friendly). Keep doing the good work you
“The account team is responsive, helpful, knowledgeable, and always willing to help.
Your team members are outstanding.”
“You are the best! The bad/good news is that by stellar work from Brown & Brown,
we were able to come in with costs lower than expected (less of an increase) and
with upgrades to our plan.”
“We are very happy with what you all are doing for us. We couldn’t ask for anything
better than what you already do for us. You are the best!”
“Our account reps are very good communicators and our account executive is knowledgeable
and experienced enough to give us good advice to make changes, etc. and saves us
“Good mix of representing our interests and bringing us together with carriers.
Friendly responsive, hardworking services to best help employees and families.
Communicate enough information to help us make decisions."
“Thanks for your very timely response and welcome back. We are glad we will be working
with you again- you are very good at what you do!”
“You ROCK!!! Your information is always so timely as I was getting ready to post
something up for the employees. Now you saved me time which is so precious.”